![]() ![]() Can I use the devices when I travel outside the United States? You can also contact T-Mobile customer support if there are any issues with the hotspot at 84. If you need help using a Chromebook or Wi-Fi hotspot you can get one-on-one assistance from a Los Angeles Public Library Cybernaut at participating locations. What if I need help with the Chromebook or Wi-Fi hotspot? These devices are available, thanks in part to funding from the Emergency Connectivity Fund, administered by the Federal Communications Commission. How much does it cost?īorrowing and using the devices are free! There is no cost associated with this service. If inventory is available, you may be able to take home a bundle the same day. Yes, you can place a hold on an item by clicking on the availability link for each location or by calling or visiting one of the participating libraries to be added to the waiting list. Please contact the library where the devices were borrowed, and file a police report if a device was stolen. What if a device is lost, stolen, or damaged? How do I renew it?Ĭomputer bundles are non-renewable at this time. Please fully charge the battery on the Chromebook and hotspot before you return the device. ![]() You must return the device with all the original packaging and accessories. They cannot be returned in book drops and must be returned at a service desk. Where can I return a computer bundle?Ĭomputer bundles must be returned to the Los Angeles Public Library location where they were checked out. Overdue bundles will have their internet access deactivated and Chromebooks remotely locked within 48 hours beyond their due date. Children, Teen, E-card, and Student Success Cards are not eligible.Ĭomputer bundles may be borrowed for 6 months. If you don’t have a library card, you can apply in person at one of our library locations. Who can check out a computer bundle?Īny adult patron with a valid library card and a valid government issued ID. Once a computer bundle becomes available, you will be able to pick it up at that location. In order to be added to the waiting list, you must fill out and sign a Mobile Device User Agreement in person. Frequently Asked Questions How do I check out a computer bundle?Ĭall one of the participating locations to find out about reserving a computer bundle or adding yourself to the waiting list.
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